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| QUALITY GUARANTEE |
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| 1. High Quality Guarantee: |
OKBEADS only produce high quality glass
beads and we only
deal with quality concerned customers,
we will never compete poor quality cheapest
price glass beads market.
Each our glass bead cost based on:
1. Adept & experienced crafters production
2. Each glass bead with perfect design
3. Anneal process to ensure beads will
not break
4. Cleaning each glass bead to ensure
it shiny
5. Strict quality checks to remove defective
bead
Our glass bead charms quality and design
similar as original Pandora, Chamilia,
Trollbeads etc well-known brand jewelries.
so please do not compare our price with
market poor quality cheap price goods,
we are sorry and confirm have not this
price range glass bead and bead charms.
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REMINDER:
l. There are many websites copy and display
our glass bead charm pictures and offer
lower prices to inquirers, but if you purchase
the picture beads from them, your will receive
poor quality glass beads not same as ours.
2. Please carefully order your glass bead
charms on the internet, because there have
website declare the glass bead mount with
sterling silver core and have 925 stamped,
but the core material only a silver plating.
this is why their "silver core glass
bead" price is very cheap, because
it is not really sterling silver meterial
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| 2. 100% Satisfaction Guarantee: |
we guarantee:
our website declared silver items are solid
sterling silver and silver content more than 92.5%,
No plating or cheap imitation silver is ever used.
we guarantee:
our website declared silver plating items
are strong silver plated double cores, and each
silver plated core will not tarnish or turn dark
over time.
we guarantee:
customized design item 100% satisfaction and
to ensure no reason to return.
we guarantee:
we produce each item have high quality, perfect
design and not any defective or false design.
A. we have strict quality inspection process
glass material to finished bead, each bead quality
100% satisfaction guaranteed
B. any defective or false design beads we will
refund the cost or replace with new beads, free
charge, no reason.
Product Return Process:
1. What is acceptable for a return?
- defective items: if there have any defective
items for your orders, you can return defective
items to us, we will replace the new items or
refund the defective items cost to you with your
request. (for return items or refund payment will
within 5 work days of receipt of your shipment)
- not defective items: if it is only you are not
like the items designs, quality or other reasons,
you can return to us also, but please note, the
items must be not used and within 10 days you
receive.
2. Attention when you returns:
- return items package must by your current post
officee / UPS / FedEx or DHL.
- please fill in express waybill (AWB) with "Return
Items, NO Commercial Value"
Your satisfaction is of utmost importance to us.
so when the arrival of your package, we suggest
you to check and make sure that the items has
been made to your order requset size, color and
design. |
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| COMPLIAN
SOLUTION |
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We
want you to be
happy and satisfied with our
service and all of our beads
that you purchase from OKBEADS,
Please let us know if you
are unhappy in any way with
a product purchased from OKBEADS.
We guarantee that we will
do our best to resolve your
issue as quickly and thoroughly
as we can. We want you as
our loyal customers.
We works hard to keep our
customer order items quality
and design the best always.
We improve our website daily,
every employee at OKBEADS
is empowered to solve your
problem.
If you have any complaints,
compliments or suggestions
to improve quality of our
factory and products, we'd
like to know.
And you can send email to
our General Manager directly:
david@okbeads.com
Sincerely!
 
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